FULL TIMEON SITE

Customer Solution Manager

Blue DartWebsite

Mumbai

Posted on February 15, 2025

14.0 Lac per annum

Job Description

Overview

The Customer Solution Manager will lead efforts in developing customized logistics solutions. The role requires in-depth analysis of customer operations to identify opportunities, development of implementation plans, and positioning the company as a thought leader. Experience in logistics operations and automation are key skills needed to drive value.

Job Role

Customer Support

Skills Required

To drive effective innovative and customized solutions
To support cost/effort estimation process for the proposed solution with support from Operations and Pricing team
To develop implementation plan for proposed solution
hiring requirement and end customer value proposition.
To provide prescriptive analytics for hub designing
Operation and Cost Efficient Automation solution

Requirements

Experience in logistics operations process designing.
Ability to develop end-to-end logistics solutions.
Knowledge in warehouse management systems.
Capability in designing automation solutions.
Experience with network fleet management.

Responsibilities

Drive integrated and innovative logistics solutions.
Understand customer needs and collaborate with Sales.
Support cost/effort estimation with Operations and Pricing.
Develop implementation plan and value propositions.
Enhance company positioning through consultative selling.

What We Offer

•Exposure to innovative logistics solutions.
•Opportunities to enhance thought leadership.
•Collaboration with leading vendors.
•Ability to work on strategic logistics projects.

Skills & Technologies

Customer Solution ManagerCustomer SupportLogistics SolutionsCost-benefit AnalysisOperations SupportAutomationWMSConsultative SellingVendor ManagementPrescriptive AnalyticsProcess DesigningEnd-to-end SolutionsWarehouse ManagementLogistics FacilitiesFleet ManagementSales CollaborationInnovative SolutionsImplementation PlanningValue PropositionNetwork Fleet Exposure

Job Details

Job Function
Customer Support
Industry
Experience Required
5 - 8 years
Openings
1 position

About Company

Blue Dart

Logistics & Warehousing

Visit Company Website

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