Blue Dart
FULL TIMEON SITE

Assistant Manager – Customer Loyalty

Blue DartWebsite
Mumbai
Posted on February 15, 2025
9.0 Lac per annum

Job Description

Overview

As an Assistant Manager for Customer Loyalty at Blue Dart, you will oversee customer loyalty programs and sales incentives, ensuring they meet their strategic goals. Collaborate with global teams, analyze data for program efficiency, and support innovations to market services effectively. Ideal candidates have experience in loyalty programs and a driven attitude for market growth.

Job Role

Assistant Manager

Skills Required

  • increasing the market share
  • Daily Monitoring / MIS generation
  • reporting of the Targets v/s Achievement
  • support in developing and designing sales collaterals
  • sales presentation for Sales team

Requirements

  • Experience in increasing market share.
  • Proficiency in MIS generation and performance reporting.
  • Ability to design sales collaterals and presentations.
  • Strength in cross-functional coordination.
  • MBA preferred but not mandatory.

Responsibilities

  • Manage end-to-end customer loyalty program processes.
  • Coordinate with global teams on sales awards implementation.
  • Monitor and report on program performance through MIS and dashboards.
  • Develop product plans to increase penetration and innovation.
  • Ensure adherence to budget and revenue targets.

What We Offer

  • •Opportunity to work with a global leader in logistics.
  • •Exposure to complex customer loyalty strategies.
  • •Collaborative and engaging work environment.
  • •Access to career growth opportunities within the DHL Group.
  • •Network with international teams and partners.

Skills & Technologies

customer loyaltyincentive programMIS reportingsales strategymarket growthlogisticsexpress servicescustomer engagementMBA preferreddata analysiscross-functional coordinationsales presentationglobal collaborationproduct innovationbudget managementteam leadershipcustomer supportproject managementB2CB2B

Job Details

  • Job Function

    Operations, Maintenance & Support

  • Industry

  • Experience Required

    2 - 5 years

  • Openings

    2 positions

About Company

Blue Dart

Blue Dart

Logistics & Warehousing

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